Modified 03 July 2020 by Vicki Rayner

Gmail Templates, previously known as Canned Responses, are pre-written emails that work great for a number of reasons. They boost productivity as you can reply to common emails you get repeatedly, you can create as many as you like and they’re super quick and simple to do.  

In Gmail:

  • Click on the Cog on the top right hand side > click Settings
  • In Settings > click Advanced
  • Templates > Enable > at the bottom > Save Changes
  • In Gmail > Compose a new email
  • To Create a Template > click the three dots in the bottom right hand side
  • Click > Templates > Save draft as template > name your response
  • When you’re ready to use your Template > Compose a new email
  • Click the three little dots in the bottom right hand side > Templates > Insert Template