Explore these tips to find smarter and better ways to stay in touch with messaging, video chat, SMS and more besides

Modified 23 November 2018 by Lucy Taylor

It’s easy to miss conversations in the new Google Hangouts Chat, so make sure you customise your notifications settings so you never miss an update

Google Chat is great for collaborating with colleagues and keeping on top of updates, but it can be hard to keep up with multiple messages in various rooms you’re involved in. Use the Chat settings to keep on track of your notifications and decide how you want to be notified across Web, Mobile and Email.

Google Chat has recently introduced the option to Follow and Unfollow individual posts. So even if you have your settings set up for all notifications, you can Unfollow an individual post and you won’t be bothered with the notification updates.

To follow and unfollow individual chats:

  • Look to the right-hand side of each individual thread
  • Hover over ‘Following’
  • Click to Unfollow and vice versa


To customise your notifications:

  • Click the cog at the top right-hand side
  • Go to Settings
  • Choose from the drop down options how you want to be notified across Web, Mobile and Email