Explore these tips to find smarter and better ways to stay in touch with messaging, video chat, SMS and more besides

Modified 22 January 2019 by Lucy Taylor

Respond to your colleagues quickly and get tasks ticked off more efficiently, in less time with Smart Reply in Hangouts Chat

Smart Reply in Hangouts Chat uses sophisticated machine learning intelligence, similar to that behind Smart Reply in Gmail. Google’s technology recognises which messages most likely need responses, and proposes up to 3 different replies for you to pick from.

Once you’ve selected one, you can send it immediately or edit your response starting with the Smart Reply text. Please note, this feature is currently only available in English.

Turn off Smart Reply suggestions

You can turn off Smart Reply suggestions on a specific device. This won't turn it off on your other devices.

  • In the top right in Gmail, click the settings cog.
  • Under Smart Reply, select Smart Reply off.